KLDSLR Retail Store
We will open every day at 10AM to 7PM daily.
Address : KLDSLR Lot 61-4A, Jalan SS2/75, 47300 Petaling Jaya
Regular checkout will be only process on Monday to Friday. Cut off time at 12PM for same day delivery. Special urgent case can be handle manually if you need. Please call +60374980403 for assistance.
All order that purchase before Cut Off time, will be send same day with Pos laju or Citylink. For KL Area, you may opt for High speed delivery to receive your item the same day evening.
Store Pickup orders placed up to 12PM will be available for same-day pickup after 1PM until store closing time (Only for local Malaysia credit card / bank transfer transaction) . Foreign transaction will need 48 hours for fraud scanning. Store Pickup orders placed less than 1 hour from store closing, or while the store is closed, will be ready for pickup 30 minutes after the store reopens. For item that Pre-Order Status, or out of stock, pick up will be only available after item arrive. Our staff will contact you for the pick up when its ready.
KLDSLR reserves the rights to accept or reject the returning of a product. Not All Products are Returnable. Please contact us you are unsure / undecided.
Buyer must inform KLDSLR® at contactus@KLDSLR.com within 7 days of the SHIPPED DATE of the product if return is desired. Buyer must get approval from KLDSLR® prior to returning a product.
For approved returning, the returned product must be in its original unopened condition. KLDSLR will confirm with the buyer for the returning arrangement and buyer must ship the product back to KLDSLR at his/her own cost. Buyer will take full responsibility of the product damage/lost of the during the return shipping, thus is advised to use insured courier shipping (PosLaju, Citylink, Fedex, DHL, etc.). Buyer must ship and return the product to KLDSLR® within 7 days after receiving the return confirmation.
Restocking Fee: Unless the product is defective or the return is a direct result of a KLDSLR® error, a restocking fee of 15% + Shipping Cost (RM10 or actual shipping cost, whichever is higher) may be charged on hardware, accessories, peripherals, parts and unopened software still in its/their sealed package, and on software that has not been downloaded if the software is delivered electronically.
For a faulty or defective product found within 7 days of receiving, KLDSLR® will pay for the return shipping cost (compensate as shopping point to customer's account at KLDSLR®). Customer must inform KLDSLR® within 7 days of receiving the product. For products older than 7 days, customer will have to ship the product to KLDSLR® for warranty claim at his / her own cost.